Last updated: May 2026. NVOCS is a separate company that resells, promotes, markets, and supports access to selected SPM Consultants solutions and services in the region. This policy applies to personal data collected through the NVOCS public website only — including browsing, contact forms, demo requests, meeting requests, cookies, analytics, and chatbot interactions. It does not apply to SPM Consultants' software platform, client workspaces, implementation projects, or data processed inside SPM Consultants' systems.
NVOCS is an independent business that markets and resells selected SPM Consultants solutions and services in the region. Contact: privacy@nvocs.com or info@nvocs.com. Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA.
This policy covers browsing www.nvocs.com, submitting contact forms, requesting demos, booking meetings, subscribing to updates, interacting with the website chatbot or AI assistant, and website cookies and analytics. It does not cover client projects, SaaS deployments, or consulting engagements.
Information you provide directly: full name, job title, organisation name, business email, phone number, country, message content, preferred meeting time. Information collected automatically: IP address, browser type, device type, operating system, pages visited, referring website, approximate location, cookie identifiers, and security logs.
Responding to enquiries; arranging demos and meetings; sending requested information; assessing fit with NVOCS or SPM Consultants solutions; routing enquiries to the appropriate team or partner; improving website content; analysing traffic; maintaining website security; detecting spam, misuse, or fraud; sending marketing communications where permitted by law; complying with legal obligations.
Your consent; responding to your request; taking steps before entering into a business relationship; our legitimate business interests; compliance with legal obligations; protecting website security; preventing misuse or fraud; establishing or defending legal claims.
Because NVOCS resells SPM Consultants solutions, we may share enquiry and demo request information with SPM Consultants or authorised partners to respond to requests, arrange demonstrations, prepare proposals, or coordinate service discussions. We share only what is reasonably necessary. If you do not want your details shared, please tell us when submitting your request.
Chatbot conversations may be processed to respond to enquiries and reviewed for quality and security. Do not submit sensitive personal data, passwords, confidential information, or legally privileged information through the chatbot. We do not sell chatbot data or use conversations to train public AI models. Chatbot logs are retained for up to 90 days unless a longer period is required for legal or security purposes.
We use essential cookies (required for functionality), functional cookies (preferences), analytics cookies (traffic analysis), and marketing cookies (campaign performance where permitted). You can control cookies through your browser settings.
We may send business communications where permitted by law. Opt out at any time by clicking the unsubscribe link or emailing privacy@nvocs.com.
We may share data with NVOCS staff and contractors, SPM Consultants, authorised partners, hosting and email providers, CRM and analytics tools, IT and cybersecurity providers, professional advisers, and regulators or law enforcement where required by law. We do not sell personal data.
Personal data may be transferred outside your country. We use appropriate safeguards including contractual protections, confidentiality obligations, technical security measures, and lawful transfer mechanisms.
We use reasonable technical and organisational measures including secure hosting, access controls, encryption, monitoring, spam prevention, and security logging. No internet transmission is completely secure, but we take reasonable steps to protect website personal data.
Contact form enquiries: up to 24 months. Demo or meeting requests: up to 36 months. Marketing subscription records: until you unsubscribe. Chatbot logs: up to 90 days. Website analytics: up to 26 months. Security logs: as needed for security and investigation. When no longer required, data is deleted, anonymised, or securely archived.
Depending on your location you may have the right to access, correct, delete, restrict, or port your personal data, to object to processing, to withdraw consent, and to complain to a data protection authority. Submit requests to privacy@nvocs.com.
Our website is for business and professional users. We do not knowingly collect personal data from children.
We are not responsible for the privacy practices of third-party websites linked from our site. Review their privacy policies independently.
Once you access or contract for SPM Consultants solutions, your data may be processed under SPM Consultants' own privacy notices and agreements. NVOCS is not responsible for independent processing by SPM Consultants or other third-party providers.
We may update this policy from time to time. The updated version will be published with a revised date.
NVOCS — Email: privacy@nvocs.com | Alternative: info@nvocs.com | Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA. Include your name, organisation, contact details, and the nature of your request.